Business Process Management

What is a Business Process?

Business process consists of a set of activities that are performed in coordination in an organisational and technical environment. These activities jointly realise a business goal. Each business process is enacted by a single organisation, but it may interact with business process performed by other organisations.

Business Process Management (BPM)
Business Process Management (BPM) is defined as the achievement of an organisation's objectives through the improvement,management and control of essential business process.It refers to the closed loop, iterative management of business processes over their complete life cycle. 

Principles of BPM

  • Process are Assets
  • Value to customers
  • Continuous improvement of process



Practices of BPM
  • Process oriented organisational structure 
  • Appoint process owners
  • Top down commitment,bottom up execution 
  • Use Information Technology to manage processes
  • Collaborate with Business Patners 
Business Process Management Life Cycle

This has five phases:-
  1. Analyse 
  2. Design
  3. Implementation 
  4. Run and Monitor
  5. Optimise phase

Business Process Reengineering (BPR) 



Business Process Reengineering is the fundamental rethinking and radical redesign of processes to achieve dramatic improvement, in critical,  contemporary measures of performance such as cost quality, service and speed. BPR aims at  major transformation of the business processes to achieve dramatic improvement. The success factots of BPR are :- Organisation wide commitment, BPR Team composition, Business  need analysis, Adequate IT infrastructure, effective change management, and ongoing continuous improvement.



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